HIVE’s One-on-One Series - Get to know a Hive Advisor: Susan Diano!


We spoke with Susan Diano, a Hive Advisor working relentlessly behind the scenes making sure our client deliverables are at their best.  We had the pleasure of learning about her career journey and her insights.

Tell us about your expertise?

I have over 18 years of expertise in transforming organizations through innovative solutions, enabling technologies, and process optimization, I have had the privilege of helping clients achieve exceptional business outcomes across various industries and corporate cultures.  My career in management consulting began at Deloitte Consulting from 1998 to 2006 and continued at Ernst & Young, where I worked from 2009 to 2017. During these years, I honed my experience in finance and business transformation with a focus on target operating model development, systems implementation, and continuous improvement. Between these two roles, I had the opportunity to join RBC in their internal consulting practice, where I specialized in process improvement across various functions including insurance, AML and Finance.

How do you typically enjoy contributing to a team?

As a trusted team-builder and change manager, I am dedicated to coaching high-performing teams and managing corporate functions to ensure the delivery of quality and an exceptional client experience.

What’s your superpower?

Always learning. 

What would you do if you were invisible for a day? 

I would sneak into the Vatican library and look at all the old books and artwork that aren’t available to the public.   

What’s your personal mantra? 

The most courageous act is to think for yourself aloud. 

Explain your experience with HIVE in three words?  

Appreciate the flexibility.

Why did you join HIVE’s network of advisors?

Flexibility.  It’s given me the flexibility and the opportunity to work on projects I’m interested in.

What would your memoir be titled?  

 Reinventing Susan  


Hive Advisory Inc. (“HIVE”) is a Canadian non-traditional management consulting firm designed to develop and expand a network of highly skilled and experienced, certified, independent and trained management consultants (Hive Advisors) that specialize across various service lines and industry sectors. HIVE brings a network of expert advisors with years of experience and knowledge to help today’s CFOs and CEOs overcome challenges standing in the way of their growth and strategic goals.